服务条款
Effective Date: 26/05/2025
Welcome to prestigegemstones.com (“Site”), operated by Prestige Stones (“Company”, “we”, “us”, or “our”). By accessing or using our website, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not access or use the Site.
1. Use of the Site
You must be at least 18 years old to use this Site or make purchases. By using the Site, you represent and warrant that you meet this age requirement and that all information you provide is accurate and complete.
2. Products and Services
Prestige Gemstones offers high-quality gemstones and related products for purchase. We make every effort to accurately display our products, but we do not guarantee that the descriptions, prices, or images are error-free. All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.
3. Orders and Payments
By placing an order on our website, you make an offer to purchase the selected products. Receipt of payment or an automated order confirmation acknowledges receipt of your order but does not constitute acceptance. A contract is formed when your order is dispatched and dispatch confirmation is issued.
We reserve the right, at our discretion, to accept, refuse or cancel an order before dispatch, including due to product or supplier unavailability, genuine pricing errors, stock limitations, payment issues, suspected fraud, or other circumstances where we are unable to fulfil the order.
If we are unable to accept or fulfil an order after payment has been taken, we will notify you and arrange a refund.
Accepted payment methods include major credit cards and other secure payment options as indicated at checkout.
4. Shipping and Returns
Shipping policies, estimated delivery times, and return instructions can be found on our Shipping & Returns page. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
5. Intellectual Property
All content on the Site — including text, graphics, logos, images, and software — is the property of Prestige Gemstones or its licensors, and is protected by copyright, trademark, and other laws. You may not use, copy, modify, or distribute any content without our prior written permission.
6. User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
7. Prohibited Conduct
You agree not to:
Use the Site for any unlawful purpose;
Attempt to gain unauthorized access to our systems;
Interfere with or disrupt the integrity or performance of the Site;
Use automated systems (e.g., bots) to extract data from the Site.
8. Disclaimer of Warranties
The Site and all content and services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the operation of the Site or the information, content, or products included.
9. Limitation of Liability
To the fullest extent permitted by law, Prestige Gemstones shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site.
10. Indemnification
You agree to indemnify and hold harmless Prestige Gemstones, its affiliates, and its directors, officers, employees, and agents from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the new Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Prestige Gemstones
📧 Email: support@prestigegemstones.com
📞 Phone: 0208 058 7260
📍 Address: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom
