This exceptional 8.20 carat Colombian emerald showcases the vibrant green hue that has made Colombian emeralds legendary around the world. Sourced from the renowned mines of Colombia, this gemstone features a richly saturated color with a luminous glow and captivating depth. Expertly cut to enhance its natural brilliance, this emerald offers a striking balance of clarity and character, with delicate internal inclusions—often referred to as the stone’s "jardín"—that speak to its authentic origin. A true collector’s gem, perfect for a statement piece or heirloom investment.

- No EU import duties.
- Ships in our fully recyclable and biodegradable signature boxes.

Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Worldwide Shipping

We are proud to offer worldwide shipping on all our products. No matter where you are, whether in Europe, the United States, Asia, or any other part of the world, we will ensure your order is delivered securely and promptly. Our global reach ensures that the finest natural gemstones are within your grasp, wherever you may be.

Shipping Times

Shipping times may vary depending on your location. Estimated delivery times are:

• Domestic: 5–7 business days

• International: 10–20 business days

Please note that these are estimated timeframes and may be affected by external factors such as customs delays or carrier disruptions.

Shipping Rates

Shipping fees are calculated at checkout based on your location and the shipping method selected. Free shipping may be available on qualifying orders during promotional periods.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. Tracking may take 24–48 hours to become active.

Delays and Issues

While we strive to ensure timely delivery, Prestige Stones is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. If your order is significantly delayed, we will do our best to assist you.

Customs and Duties

For international orders, customs duties, taxes, and fees may apply. These are the responsibility of the customer and are not included in the purchase price or shipping fee.

Lost or Damaged Packages

If your order arrives damaged or does not arrive at all, please notify us as soon as possible. We will investigate and help resolve the issue based on the carrier’s policies.

Frequently Asked Questions (FAQs)

1. What types of gemstones do you offer?

We specialize in natural loose gemstones only, with a primary focus on Rubies, Sapphires, and Emeralds. Every gemstone is handpicked for its quality, authenticity, and beauty. We do not sell synthetic stones such as Moissanite or Cubic Zirconia.

2. Do you sell finished jewelry like rings or earrings?

No, we do not sell finished jewelry such as rings, bracelets, or earrings. Prestige Stones offers natural gemstones only, allowing you the freedom to use them as you wish—whether for collecting, investment, or personal customization.

3. Are your gemstones natural?

Yes. All our gemstones are 100% natural, sourced from trusted suppliers and mines. We do not deal in synthetic or lab-created stones.

4. Do you offer custom gemstone cuts?

Yes, we offer a custom-crafted selection, which includes carefully selected gemstones in a variety of unique cuts. While we do not design jewelry, our stones are cut to highlight their natural elegance and brilliance.

5. Do you ship internationally?

Absolutely! We offer worldwide shipping so you can enjoy the beauty of natural gemstones no matter where you are. Shipping rates and delivery times may vary depending on your location.

6. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use that number on the carrier’s website to follow your package's progress.

7. Who is responsible for customs or import taxes?

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country. Please check with your local customs office for details before placing an order.

8. Can I return or exchange a gemstone?

We accept returns under specific conditions. Please refer to our Refund Policy for full details. Items must be returned unused, in original condition, and within the return window.

9. How do I contact customer support?

You can reach us anytime at info@prestigestones.com. We are happy to assist with any questions about your order, our gemstones, or our policies.

10. Where is Prestige Stones located?

We are based at:
Suite A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom